- Pickup and return
- One-way transfer between Fes-Saïss Airport (FEZ) and one address in Fes city. For arrivals, meet after customs in the public arrivals area; send the flight number. For departures, provide the requested hotel pickup time. A medina riad may require a walk from the nearest vehicle-accessible point.
- Pickup outside the stated area
- Only the locations expressly included in this experience are covered. Request a written price before booking a distant hotel, airport, port or different return point. No unlisted transfer supplement is charged automatically.
- Languages
- English. Request another language before booking; it is subject to guide availability and a separately agreed price where applicable.
- Guest allowance
- Base price covers up to 5 guests. Maximum 30 guests per booking. Enter adults and children accurately; the booking form calculates any stated supplements.
- Access and mobility
- Tell MLV about wheelchair use, steps, walking limitations or assistance needs before booking. A private tour does not guarantee step-free access or an adapted vehicle. The agreed route and equipment must suit your needs.
- Children and luggage
- Give children’s ages and any child-seat, stroller or extra-luggage requirements before booking. Seats and vehicle capacity must be explicitly confirmed; there is no automatic guarantee.
- Meeting time
- Matched to your flight or transfer request. Your final written arrangements confirm the exact time.
- Weather and disruption
- Weather, official closures and transport disruption may change the route or activity. Contact MLV if your service cannot operate. Any alternative, rescheduling or refund follows the stated booking terms and cancellation policy.
- What to bring
- Flight or pickup details, your reachable phone number, exact addresses and the confirmed luggage allowance.